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Market research

2500000
13
300

Innovative solutions, an international presence and a large volume of panellists for the collection and management of your survey data

13 EUROPEAN OFFICES

Dedicated project teams in Paris, Madrid, Berlin, Cologne, London, Leuven, Amsterdam, Milan, Copenhagen, Odense, Stockholm and Helsinki.

INNOVATIVE TECHNOLOGY

A sophisticated multi-channel data management platform (Data Management Platform) that allows collected survey data to be harmonised, interpreted and managed

2.5 MILLION PANELLISTS

More than 2.5 million active online panellists in 13 European countries and a network of partners reaching panellists around the world

GDPR

More than 20 years’ experience in the field of panels and quality management and in compliance with the quality standards defined by the market research industry

IN EUROPE AND THROUGHOUT THE WORLD

Over 2,5 million active online panellists in 13 European countries and a network of partners reaching panellists throughout the world.

FRANCE

800,000 panellists
maximiles.com
mingle.fr

UNITED KINGDOM

460,000 panellists
maximiles.co.uk
mingle.co.uk

SWITZERLAND

80,000 panellists
meinungsplatz.ch
mingle.ch

SPAIN

110,000 panellists
maximiles.es

GERMANY

300,000 panellists
meinungsplatz.de
mingle.de

ITALY

160,000 panellists
maximiles.it
clubnuoveidee.it
mingle.it

SWEDEN

100,000 panellists
m3panel.se

FINLAND

80,000 panellists
m3panel.fi

DENMARK

90,000 panellists
m3panel.dk

NORWAY

50,000 panellists
m3panel.no

AUSTRIA

60,000 panellists
meinungsplatz.at
mingle.at

BELGIUM

150,000 panellists
ivoxpanel.be

NETHERLANDS

45,000 panellists
maximiles.nl

FROM "SAMPLE ONLY" TO "FULL SERVICE"

Translation
Scripting
Sampling
Quality check
Coding
Data processing

With flexible and powerful tools designed and developed by its technical team, Bilendi offers a wide range of services, from survey programming to hosting and sample completion.
Your dedicated project manager, located in one of our 13 European offices, will assist you with all your data processing, translation and scripting needs.

In terms of scripting, Bilendi has teams of experts who can assist you with the most complex programming.
To get an overview of our technical skills, please visit our scripting demo.

BILENDI DISCUSS

BILENDI DISCUSS

Recruit and engage your audience more easily and get richer and more human insights than ever before thanks to Bilendi Discuss, the smoothest research platform. Familiar social environments, smart design and generative AI will help you push the boundaries of qualitative research.

What is Bilendi Discuss?

A multichannel and ChatGPT-powered platform

  • Choose the best research environment for your needs: conduct conversations through messaging apps and/or our NEW web portal
  • Familiar environments and smart design allow you to recruit more efficiently, and the participants are more engaged and authentic
  • Obtain richer and more human insights by receiving in-the-moment responses by text, audio, image and video
  • An intuitive back-office allowing quick and easy set-up and moderation
  • Fast and easy analysis of the answers with a NEW ChatGPT-powered research assistant

NICHE SAMPLING

BILENDI DISCUSS

Reaching out to target groups via well-managed panels is a great solution for a large variety of surveys. But when the target is very specific, even the best proprietary panels might reach their limit.

We have therefore developed Niche Sampling, enabling us to recruit survey participants via social networks, while of course maintaining our quality standards.

Take advantage of the power of social network targeting in the UK and around the world!

BILENDI DISCUSS

A UNIQUE PARTNER FOR YOUR QUANTITATIVE, QUALITATIVE AND HYBRID APPROACHES

IN HOME PRODUCT TESTING

IN HOME PRODUCT TESTING

Product testing (IHUT) is an effective way to measure the properties and/or performance of a product, whether it is a prototype or an existing product, by having it tested by real consumers.

This approach provides more realistic results on product satisfaction, usage and purchase intent, and will help you identify potential areas of improvement before launching a full-fledged product or adapting your communication strategy.

Bilendi supports you at every stage of the project:

Recruiting testers

  • Respondents matching your recruitment criteria will be selected via our panels.
  • Controls will be performed to ensure the quality of the participants and their answers.

Maximizing acceptance and participation rates

  • Communication during the recruitment phase through various channels and sending additional information while waiting for the product to be shipped.
  • Communication during the recall phase (welcome messages, reminders, alerts)

Planning of the recall phases

  • Sending quantitative online surveys.
  • Collection of qualitative indicators in real time through our conversational platform Bilendi Discuss.

Bilendi can also assist you during the dispatch phase, thanks to its partners in Europe and around the world.

Community recruitment

Community recruitment

With extensive experience in recruiting panellists, Bilendi offers their clients expertise in setting up online communities. Bilendi relies on its network of publishers to recruit high quality, double opt-in members according to sources of acquisition tested and used daily by our teams.

Daily support for your project
Our dedicated community recruitment team, will support you throughout your project from the brief to final completion. We can help you set up a clear and simple dedicated communication plan with an optimised registration questionnaire.

A high level of expertise
Bilendi has been recruiting panellists for over 20 years for its own needs as well as those of its clients. We understand your challenges, your KPIs and know the best procedures to put in place.

MEASURING THE EFFECTIVENESS OF ONLINE ADVERTISING

MEASURING THE EFFECTIVENESS OF ONLINE ADVERTISING

Bilendi’s Digital Audience Solution combines its technology and proprietary Access Panel to measure the impact of digital marketing actions. This solution allows you to:

  • Check a digital campaign target and measure its exposure (demographic reporting: declarative and targeted data; Display reporting: Prints, URLs, repeat rates, date/time of exposure, equipment used, etc.)
  • Measure the impact on in-store and online traffic sales
  • Conduct pre-testing and post-testing to compare exposed and unexposed targets for the media campaign

Our solution for measuring effectiveness of online advertising is based on a multi-format proprietary technology (static and video) and can track over 900,000 European panellists (France, UK, Italy, Spain, Germany, Austria and Switzerland).

BILENDI INTERACTIVE SOLUTIONS

With its technology solutions Bilendi allows you to produce interactive, digital, content-rich platforms to aid in survey data collection.
Available via computers, tablets and mobiles, Bilendi Interactive Solutions can be aimed at panellists, customers or any type of participant (natural traffic on a website generated by a promotion for example).

Bilendi Interactive Brainstorming
A platform allowing a community to interact with an entity on a given theme. For example, a community of citizens can interact with their municipality, via a digital dedicated platform, to put forward improvements and changes for their living environment.

Bilendi Interactive Survey
As a technology solution developed by our internal team, Bilendi Interactive Survey collects survey data by qualifying and interviewing individuals via digital platforms. Individuals can compare themselves to a reference system (preliminary survey carried out on a representative sample, or to specific people) and obtain a real-time report. This can be shared on social networks, generating strong support from the participants and increasing coverage for the operation.

HIGHLY QUALIFIED PANELS

Bilendi has more than 20 years’ expertise managing survey panels to the highest market research industry standards. We follow ESOMAR recommendations and all of our panels feature double opt-in registration, multi-source recruitment, satisfaction surveys, regular cleaning and surveys by invitation only.

PROFILING

Bilendi uses more than 300 profiling criteria to meet your specific target requirements. Our profiling includes the following criteria in particular:

SPECIALISED PANELS

We have specialised access panels available for surveys tailored to specific targets. For example:

Mothers with children
Mothers with children
IT decision-makers
IT decision-makers
B2B
B2B
Seniors
Seniors
Automotive
Automotive
Smokers
Smokers
Patients
Patients
Pets
Pets

BILENDI HEALTHCARE PANEL

A panel of European patients

Our highly profiled panels allow us to target the hard-to-reach patients and caregivers you need, and to collect the quality data required for your quantitative and qualitative medical research.

We cover over 300 diseases across all major medical specialties, and also provide data on health-related topics and habits, such as age, height, weight, diet, health information sites visited...

Diverse health issues

  • Allergies
  • Addiction
  • Cancer
  • Cardiovascular
  • Dermatology
  • Endocrinology
  • Gastroenterology
  • Genetics
  • Gynecology
  • Physical/motor disability
  • Hearing impairment
  • Visual impairment
  • Hematology (blood diseases)
  • Infectious diseases
  • Neurology
  • Ophtalmology
  • ENT (ear, nose and throat
  • Pneumology
  • Rheumatology
  • Psychiatry
  • Urology - Nephrology
  • General medicine

Quality charter

Bilendi has more than 20 years’ experience in the market research industry servicing more than 1700 research companies, consulting firms, agencies and universities.

  • Double opt-in panel registration
  • Constant recruitment of panellists
  • Varied sources of recruitment: Search engine advertising, database exchange, partnerships for specific targets, emailing campaigns
  • Satisfaction surveys and systematic cleansing of the panel
  • Surveys sent only to our panellists
  • High levels of customer care for our panellists (via telephone and email)
  • Prequalified profiles using more than 300 criteria
  • Platform hosted in the European Union on our own secure servers
  • Quality management fulfilling the strict criteria of the international ISO standards

Bilendi adheres to the quality standards defined by the market research industry and is a member of the major European professional associations.

Syntec
DGOF
ESOMAR
ASSIRM
BVM
CUBE
IAB
insight analytics
MRS
institute member
SMLT
swedish insighters
TCF
Adetem
IREP
MOA