Market research

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Innovative solutions, an international presence and a large volume of panellists for the collection and management of your survey data

11 EUROPEAN OFFICES

Dedicated project teams in Paris, Berlin, Cologne, London, Milan, Madrid, Leuven, Copenhagen, Odense, Stockholm and Helsinki

INNOVATIVE TECHNOLOGY

A sophisticated multi-channel data management platform (Data Management Platform) that allows collected survey data to be harmonised, interpreted and managed

2.2 MILLION PANELLISTS

More than 2.2 million active online panellists in 12 European countries and a network of partners reaching panellists around the world

GDPR

Almost 15 years’ experience in the field of panels and quality management and in compliance with the quality standards defined by the market research industry

IN EUROPE AND THROUGHOUT THE WORLD

Over 2.2 million active online panellists in 12 European countries and a network of partners reaching panellists throughout the world.

FRANCE

750,000 panellists

UNITED KINGDOM

450,000 panellists

SWISS

50,000 panellists

AUSTRIA

30,000 panellists

GERMANY

250,000 panellists

ITALY

150,000 panellists

SWEDEN

90,000 panellists

FINLAND

80,000 panellists

SPAIN

110,000 panellists

BELGIUM

150,000 panellists

DENMARK

90,000 panelllists

NORWAY

50,000 panellists

PANELBOOK

FROM "SAMPLE ONLY" TO "FULL SERVICE"

FROM "SAMPLE ONLY" TO "FULL SERVICE"

Thanks to flexible and powerful tools designed and developed by its technical team, Bilendi offers a wide range of services, from survey programming and hosting, to sample completion. The dedicated Project Manager for your project, located in one of our 11 European offices, will also guide you through all your data processing, translation and coding requirements.

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MEASURING THE EFFECTIVENESS OF ONLINE ADVERTISING

MEASURING THE EFFECTIVENESS OF ONLINE ADVERTISING

Bilendi’s Digital Audience Solution combines its technology and proprietary Access Panel to measure the impact of digital marketing actions. This solution allows you to:

  • Check a digital campaign target and measure its exposure (demographic reporting: declarative and targeted data; Display reporting: Prints, URLs, repeat rates, date/time of exposure, equipment used, etc.)
  • Measure the impact on in-store and online traffic sales
  • Conduct pre-testing and post-testing to compare exposed and unexposed targets for the media campaign

Our solution for measuring effectiveness of online advertising is based on a multi-format proprietary technology (static and video) and can track over 900,000 European panellists (France, UK, Italy, Spain, Germany, Austria and Switzerland).

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Community recruitment

Community recruitment

With extensive experience in recruiting panellists, Bilendi offers their clients expertise in setting up online communities. Bilendi relies on its network of publishers to recruit high quality, double opt-in members according to sources of acquisition tested and used daily by our teams.

Daily support for your project
Our dedicated community recruitment team, will support you throughout your project from the brief to final completion. We can help you set up a clear and simple dedicated communication plan with an optimised registration questionnaire.

A high level of expertise
Bilendi has been recruiting panellists for over 15 years for its own needs as well as those of its clients. We understand your challenges, your KPIs and know the best procedures to put in place.

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BILENDI INTERACTIVE SOLUTIONS

With its technology solutions Bilendi allows you to produce interactive, digital, content-rich platforms to aid in survey data collection.
Available via computers, tablets and mobiles, Bilendi Interactive Solutions can be aimed at panellists, customers or any type of participant (natural traffic on a website generated by a promotion for example).

Bilendi Interactive Brainstorming
A platform allowing a community to interact with an entity on a given theme. For example, a community of citizens can interact with their municipality, via a digital dedicated platform, to put forward improvements and changes for their living environment.

Bilendi Interactive Survey
As a technology solution developed by our internal team, Bilendi Interactive Survey collects survey data by qualifying and interviewing individuals via digital platforms. Individuals can compare themselves to a reference system (preliminary survey carried out on a representative sample, or to specific people) and obtain a real-time report. This can be shared on social networks, generating strong support from the participants and increasing coverage for the operation.

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MOBILE SOLUTIONS

Bilendi offers mobile solutions tailored to Market Research requirements.

Mobile panels
We can also meet your requests for specific panels on mobile, for which we will recruit panellists, for example:

  • Focus groups
  • Mystery shoppers
  • Communities
  • Downloads of browser plug-ins and mobile applications

Consumption log
A consumption log solution that is 100% mobile, flexible, innovative and adapted to smartphone and tablet use.

We have developed a native mobile application (iOS and Android) that provides detailed feedback on the use of goods and services. It collects a whole range of qualitative and quantitative information in real time:

  • Personalised topics (beauty, snacking, health, etc.)
  • Panellist qualification
  • Timestamping (date and time)
  • Collection of offline and online responses
  • Collection of photos, as well as QR and 2D code scans
  • Text boxes for user comments

Ad hoc solutions
Using our internal teams' expertise, we offer development services for omni-channel data collection that is tailored to your requirements:

  • Offline: in sales outlets
  • Online: Web and mobile
  • GPS located
  • iPhone and Android
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HIGHLY QUALIFIED PANELS

Bilendi has almost 15 years’ expertise managing survey panels to the highest market research industry standards. We follow ESOMAR recommendations and all of our panels feature double opt-in registration, multi-source recruitment, satisfaction surveys, regular cleaning and surveys by invitation only.

PROFILING

Bilendi uses more than 300 profiling criteria to meet your specific target requirements. Our profiling includes the following criteria in particular:

SPECIALISED PANELS

We have specialised access panels available for surveys tailored to specific targets. For example:

Mothers with children
Mothers with children
IT decision-makers
IT decision-makers
B2B
B2B
Seniors
Seniors
Automotive
Automotive
Smokers
Smokers
Patients
Patients
Pets
Pets
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BILENDI HEALTHCARE PANEL

A panel of European patients
Bilendi uses innovative solutions and advanced technologies to collect the data you need for your medical surveys.

Our highly profiled panels allow us to interview difficult-to-reach patients. We supply 2.2 million panellists across 11 European countries including France, Italy, Spain, United Kingdom, Germany, Austria, Switzerland, Denmark, Finland, Norway and Sweden.

Diverse health issues

  • Acne
  • ADHD
  • Allergy
  • Arthritis / joint inflammation
  • Asthma
  • Atopic dermatitis
  • Back pain
  • Cancer (breast, lung, etc.)
  • Constipation
  • COPD
  • Depression
  • Diabetes Type 1
  • Diabetes Type 2
  • Diverse pathologies
  • Eating disorder (anorexia, bulimia)
  • Eye disease (glaucoma etc.)
  • Herpes
  • HIV / AIDS
  • Hair loss
  • Heartburn
  • Hypercholesterolemia
  • Hypertension
  • Hypotension
  • Impotence
  • Incontinence
  • Infertility
  • Intestinal gas / bloating
  • Insomnia
  • Irritable bowel
  • Migraine
  • Morbus Crohn
  • Multiple sclerosis
  • Mycosis
  • Myocardial infarction
  • Osteoarthritis
  • Osteoporosis
  • Overweight (obesity)
  • Psoriasis
  • Psychosis
  • Rheumatism
  • Rheumatoid arthritis
  • Stomach problems
  • Stroke
  • Sudden deafness
  • Ulcerative colitis
  • Etc.
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Quality charter

Bilendi has almost 15 years’ experience in the market research industry servicing more than 300 research companies, consulting firms, agencies and universities.

  • Double opt-in panel registration
  • Constant recruitment of panellists
  • Varied sources of recruitment: Search engine advertising, database exchange, partnerships for specific targets, emailing campaigns
  • Satisfaction surveys and systematic cleansing of the panel
  • Surveys sent only to our panellists
  • High levels of customer care for our panellists (via telephone and email)
  • Prequalified profiles using more than 300 criteria
  • Platform hosted in the European Union on our own secure servers

Bilendi adheres to the quality standards defined by the market research industry and is a member of the major European professional associations: AEDEMO, BVM, DGOF, ESOMAR, MRS, SYNTEC, VSMS / ASMS.

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