Premium proprietary panels for reliable data
+4 million engaged individuals worldwide, internally managed to ensure the highest data quality
We place data integrity at the heart of our strategy. Our 51 premium proprietary panels comprise more than 4 million active online panelists worldwide. Each panel is managed entirely in-house, enabling us to oversee every stage of the process, from panellist recruitment and ongoing panel management throughout the panellist lifecycle to survey invitations and incentive distribution upon completion.
Global reach, local expertise
With 22 local offices and a network of over 4 million engaged participants, we combine the scale of a global research partner with the expertise of local teams. Our in-market specialists understand the cultural nuances, language and consumer behaviours that shape each market, helping you deliver research that is both globally consistent and locally relevant.
Nurturing engagement at every touchpoint
A panel is only as strong as its members’ willingness to share.
We treat our panellists as valued contributors, not just data points.
Recruitment
We carefully source our participants through a diverse mix of digital channels and exclusive industry partnerships. This ensures you always have access to highly varied, heterogeneous panels, ready to provide the depth of insight your projects require.
Onboarding
Our panellist onboarding features a rigorous validation framework with numerous quality checks. This ensures that only real, unique, and highly profiled participants enter our panels, giving you access to the exact individuals your project requires.
Engagement
A panel is only as valuable as its level of activity. We treat our participants as partners in research, not just data points. By combining intuitive mobile-first interfaces with fair and localised reward systems, we maintain industry-leading response rates.
Retention
Our local teams manage participants in their native languages, ensuring the best experience through regular satisfaction checks and personalised support. By combining constant activity monitoring with deep, continuous profiling, we maintain a highly committed community, translating to exceptional recontact rates.
Our proprietary research network
From behavioural tracking to active engagement
BEHAVIOURAL PANELS
Bridging the gap between what people say and what they do
Because our participants are highly engaged and motivated, we are uniquely positioned to track their online behaviour with full transparency and consent. This deep connection allows us to seamlessly bridge the gap between stated attitudes and actual digital behaviour, gathering highly relevant, real-time data for your market research projects.
Our participants are continuously profiled across hundreds of criteria, including media consumption, purchasing habits, and online interactions, ensuring precise targeting for your studies. Supported by our 5-Layer Quality Score and strict ISO-certified processes, we deliver the high-quality, reliable data you need to drive critical decisions.
Behavioural Data
ONLINE COMMUNITIES
Expert recruitment for qualitative and UX research
Leveraging our highly engaged proprietary panels, we have the unique capacity to recruit precisely the right participants for your studies—whether you need individuals for in-depth qualitative exploration or specialised user experience (UX) testing.
Participants connect through a familiar, social-media-like web portal (with no app required), allowing you to capture rich feedback through text, audio, and video tasks. From short-term digital diaries and online focus groups to multi-month communities and UI/UX testing, you can closely observe user interactions and gather authentic feedback.
Online CommunitiesHow we ensure panel quality
The 5-Layer Quality Score
To ensure you only hear from real people, every participant must pass our proprietary 5-Layer Bilendi Quality Score.
By combining advanced device recognition with multi-stage authentication, we proactively safeguard your research - ensuring that only unique, authentic, and highly engaged individuals reach your survey.
ISO-Certified panels
Our proprietary panels are managed under the ISO 20252:2019 standard. This isn't just a label; it’s your guarantee that our processes meet the rigorous international benchmarks for reliability and ethics.