QUALITY FRAMEWORK
Innovative technology
- Custom-built technology: Proprietary systems evolved to meet your specific project needs.
- Agile Innovation: Continuous in-house updates for peak research performance.
- Smart Device Filtering: Automated hardware checks to ensure participants only access surveys via compatible devices, maintaining data formatting integrity.
- BARI AI Integration: Leveraging our proprietary AI to automate rigorous quality checks on open-ended data.
QUALITY FRAMEWORK
ISO-certified processes
Since 2022, the entire Bilendi Group has been ISO 20252:2019 certified, the global benchmark for market, opinion, and social research. Subject to biennial audits, this certification validates our rigorous standards across sampling, data collection, and processing, ensuring we deliver consistently reliable, high-quality research services.
Privacy by design
We integrate data protection at the earliest architecture stage of every project.
Privacy by default
Your data and our panelists' information are automatically treated with the highest security standards.
EU-based security
All data is housed on our proprietary, high-security servers located within the European Union.
Proactive defense
Regular external penetration tests ensure our systems remain resilient against evolving threats.
Certified Excellence
We adhere to ISO 20252 standards to guarantee the highest global benchmarks in research quality
Data minimization
We strictly collect only the essential data required for your research.
QUALITY SCORE
Bilendi 5-Layer Quality Score
25 years of experience in market research
We have over 25 years of experience and handle more than 2,700 clients worldwide, among them 500 academic institutions. Many of them have become long-term partners. Learn more about the academic institutions and their projects that we supported.